Dr. Inge Austin, DC, RN. Clinical AI Systems Architect. Enquiries, retention and care programmes.

Clinical AI Systems Architect

I help private clinics convert more enquiries, retain more patients and strengthen high-value care programmes.

You want people to understand your care, feel clear about the next step and know what support to expect. I help you examine the work around those moments, from the first visit to your website to the way your programme is explained.

Start with one clearly priced piece of work. See what needs attention before committing to a larger project.

Dr. Inge Austin, DC, RNBuilt and sold two clinics.

Three connected parts of clinic growth

01 / Enquiries

Give an enquiry a clear next step.

Can someone understand your service, find the answer they need and see how to begin? Look closely at your website, the information you provide and the route to an appointment enquiry.

02 / Retention

Make the support between visits clear.

Patients need to know what happens next, how to contact the right person and what your team will follow up. Start by making those responsibilities and expectations explicit.

03 / Care programmes

Explain the value of your care programme.

A programme needs more than a list of features. Help people understand who it is for, what is included and how the parts fit together, using facts your clinical team can stand behind.

Start here

Start with the question that matters now.

These four services give you a defined piece of work to review with your team. If you are unsure where to begin, the website conversion review is a practical place to look at what a new visitor can understand and do.

  1. USD 35 · 5 days

    Website conversion review

    Find the details that could leave a visitor unsure. Receive ten findings across up to three pages and one public enquiry route, with a brief on the messages to address first.

    See the website review
  2. USD 35 · 5 days

    Competitor analysis

    See how your clinic’s offer compares with three competitors. Review their public offers, available prices, trust signals and enquiry steps, then decide where your own message needs work.

    See the competitor analysis
  3. USD 40 · 5 days

    AI visibility review

    See how ChatGPT, Gemini and Claude describe your clinic in a dated set of checks. Receive 30 saved answers, a review of up to three pages, five priorities and three wording suggestions.

    See the AI visibility review
  4. USD 25 total · 5 days

    Website rewrite

    Turn the information you provide into clearer website copy. Receive wording for up to two pages, with 1,000 words in total, change notes and one revision.

    See the website rewrite

Prices are in USD for the whole package. Delivery begins after payment, scope and the information needed are confirmed. Website edits and ongoing support are agreed separately.

The details behind a decision

The details matter when someone is deciding.

You know what happens inside your clinic. A person reading your website has only what you have put on the page.

“Ongoing support” can mean a scheduled check-in, replies during office hours or a separate appointment. Those are different commitments for your team and different expectations for the patient. Clear wording helps both sides understand what is being offered.

That is the kind of detail I look for. I explain what I have observed, show the reasoning behind a recommendation and give you something concrete to review. A finding on a page is a starting point for a decision. Its effect still needs to be checked in your clinic.

See the evidence and method

Scale your clinic

Make the work around care easier to manage.

Your website is one part of the picture. As the clinic grows, you also need clear responsibilities, a reliable way to handle enquiries and a way to see whether the changes are helping.

Scale your clinic brings six areas together: visibility, patient growth, patient retention, clinical operations, measurement and scale. Use them to identify the part of the business that needs attention, then agree any further work around that specific need.

Explore the six foundations

The experience I bring

I know the responsibility that comes with running a clinic.

I am Dr. Inge Austin, DC, RN. I built and sold two clinics. That experience shapes the questions I ask: what does the patient need to understand, what does the team need to do and which decisions keep coming back to the owner?

Today, I bring that perspective to my work as a Clinical AI Systems Architect. AI can help organise research, compare information and prepare drafts. The useful part is deciding what fits your clinic and checking it carefully. Your qualified team retains every clinical decision.

Read more about my background

How we begin

Begin with one useful piece of work.

Choose the service that matches your question and pay securely through Stripe. After checkout, send your website and the details requested for that service. I will confirm the scope and delivery date, then prepare the agreed work.

You receive findings or copy you can review with your team. No patient information or account passwords are needed for these four services. If you want help putting changes in place, we can agree that separately.

Choose your starting point